PushBeyond for gyms · Integration

Churn prediction for Virtuagym gyms

PushBeyond connects to Virtuagym to show which of your members are about to cancel. You paste three keys from your Virtuagym account into the dashboard; every night PushBeyond reads your members and class bookings, scores each member’s risk of leaving, and gives your team a short list of members to contact each morning.

Connecting takes three keys

  1. Find your API key, Club ID and Club key in your Virtuagym account.
  2. Paste them into the setup screen of the PushBeyond dashboard, while logged in. Nothing is sent by email.
  3. PushBeyond checks them with Virtuagym straight away, so a typo shows up now instead of as an empty dashboard tomorrow. The Club ID can be pasted as Virtuagym shows it, with or without the “CS-” in front.
  4. The first sync starts in the background. Risk scores and the action list appear after the next nightly run, early the following morning.

What PushBeyond reads from Virtuagym

  • Your members, and whether Virtuagym lists them as active.
  • Class bookings and the register: who booked which class, who was marked present and who was marked absent.
  • When each class took place.

Attendance comes from class bookings and the register, not from door check-ins, so it works for clubs without scanners.

History builds up from the day you connect

Virtuagym’s API hands over recent attendance only, so PushBeyond cannot load years of history on day one. The record grows every night from the moment you connect, and the scores get sharper over the first couple of months.

Only the data your agreement covers

  • PushBeyond reads only the groups of member fields your agreement with us covers, such as names or contact details. Without names, members appear in the dashboard by number.
  • Addresses, payment details and body measurements are never read, whatever Virtuagym returns.
  • Each gym only sees its own data; access to another gym’s data is blocked on the server.

FAQ

Frequently asked questions

Does PushBeyond change anything in Virtuagym?

No. The Virtuagym connection only reads members, bookings and attendance. Nothing is written back.

How often is the data updated?

Every night. PushBeyond pulls the latest members and bookings from Virtuagym, then recalculates every member’s risk before your team starts the day.

Do our members need to install anything?

No. Everything comes from your Virtuagym account; your members don’t need the PushBeyond app.

Can we disconnect again?

Yes, at any time, from the dashboard. Revoking the API key in Virtuagym also stops all access.

See it with your own data

Email us for a demo. Already a customer? Log in to the dashboard.